SPOP is committed to protecting the privacy of all visitors to our website.
Introduction
- SPOP’s Commitment to Privacy: Service Program for Older People, Inc. (“SPOP” or “we”) is committed to protecting the privacy of all visitors to our website. This privacy policy (the “Policy”) describes the types of information we may collect from you or that you may provide when you visit the website https://www.spop.org (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
- Application of Policy: This Policy applies to information SPOP collects on this Website. The Policy does not apply to information collected by us offline or through any other means or information collected by any third party, including through any application or content that may link to or be accessible from or through the Website.
- Health Information: Please note that the SPOP Notice of Privacy Practices (available upon request) governs how we use, disclose, and store any Protected Health Information (“PHI”) collected on our Website or through in-person or telehealth services with SPOP clients. PHI is defined as individually identifiable health information that is protected by the Health Insurance Portability and Accountability Act of 1996, as amended, and its implementing regulations (“HIPAA”). In the event of a conflict between this Policy and the SPOP Notice of Privacy Practices, the Notice of Privacy Practices will apply.
- Use of Website: Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, you should not use our Website. By accessing or using this Website, you agree to this Policy. This Policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
- Age Restrictions: Our Website is intended solely for the use of individuals eighteen (18) years and older. Individuals under age eighteen (18) should not provide any information to or on the Website. We do not knowingly collect personal information from individuals under age eighteen (18). If we learn we have collected or received personal information from an individual under age eighteen (18), we will delete that information.
- No Automatic Client Relationship: Your use of SPOP’s Website does not create a client or patient relationship between you and SPOP. The information provided via the Website does not constitute health care or clinical advice for any individual problem and is not a substitute for medical or other professional advice.
What information do we collect through this website, and how do we collect it?
- Clinical Information: SPOP collects information that you share voluntarily by completing a clinic-related form, including the Initial Inquiry Form or the Professional Referral Form. This information is subject to HIPAA and governed by the SPOP Notice of Privacy Practices (available upon request). If you share information about another person, you are representing to us that you have the authority to do so.
- Donor Information: SPOP collects donor information that you share voluntarily through the fields at the “Make a Gift” section of our Website, including the “Join Our Supporters” page. When you use our online donation portal you are connected directly to secure third-party vendors to process this information. We never store any credit card data on our servers.
- Bill Payment Information: SPOP uses a third party to collect bill payment information via the “Pay Your Bill” link. When you click this link, you are connected directly to secure third-party vendors to process this information. We never store any credit card data on our servers.
- General Website Visitor Information: SPOP also collects some information as you navigate the Website. Automatic data collection includes browser cookies, which enable you to access our full website, and web beacons, which enable SPOP to measure traffic to different pages of our site. The information collected automatically does not include personal information.
How SPOP May Use Your Information
SPOP may use information that we collect about you or that you provide to us:
- To present our Website and its contents to you.
- To provide you with information, products, or services that you request from us.
- To fulfill any other purpose for which you provide it.
- In any other way we may describe when you provide the information.
How SPOP May Disclose Your Information
SPOP does not share, sell, or otherwise disclose your information for purposes other than those described in this Policy. However, we may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
SPOP may disclose personal information that we collect or you provide as described in this privacy policy:
- To our employees and contractors.
- To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
- To a buyer or other successor in the event of a merger, restructuring, reorganization, dissolution, or other sale or transfer of some or all of SPOP’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by SPOP about our Website users is among the assets transferred.
- To fulfill the purpose for which you provide it. For example, if you provide us with a phone number on the Initial Inquiry form, we will transmit such number to professional staff who will contact you.
- For any other purpose disclosed by us when you provide the information.
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- With your consent.
Your Information Choices
SPOP strives to provide you with choices regarding the information you provide to us. Please consult the following list for your options:
- You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this Website may then be inaccessible or not function properly.
- If you would like to review or make changes to the information collected about you through this Website, you may contact us at the contact information provided below (“How to Contact Us”).
- E-mails that you receive from SPOP will also offer the option of removing your name and e-mail address from our mailing lists.
Data Security
SPOP has implemented commercially standard measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.
Unfortunately, the transmission of information via the internet is not completely secure (for example, when a Website visitor uses a public Wi-Fi network). Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
How to Contact Us
If you have questions about the Privacy Policy or your dealings with this website please contact:
Stephen Beramsingh
Compliance Officer
SPOP
302 West 91st Street
New York, NY 10024
212-787-7120